Last updated on April 27 2026
At Nirali Perfumery Products, we aim to provide quality products and a smooth shopping experience.
Exchanges are allowed only in case of size issues or defective/damaged products.
Exchange requests must be raised within 48 hours of delivery.
Customers must provide a clear unboxing video as proof in case of damaged or defective items.
The item must be unused, unwashed, and in its original packaging with all tags intact.
Exchanges are subject to product availability in the requested size.
Only one exchange per order will be allowed.
Orders are typically processed within 1-3 working days after confirmation.
Delivery time may vary depending on the location but usually takes 4-7 working days.
Once your order is shipped, you will receive a tracking ID via email or SMS.
Nirali Perfumery Products is not responsible for delays caused by courier services, natural events, or unforeseen circumstances.
Please ensure that your shipping address and contact details are correct while placing the order.